Here at Exalted E-bikes, we thrive to make each customer feel valued. We are determined to go above and beyond to ensure our customers satisfaction is our number 1 priority. We are a locally owned small business, operating out of North Carolina. We have carefully and specifically chosen only the most trusted brands that we can both service and guarantee to get replacement parts for. This is one of the most important aspects when deciding which electric bike to purchase, because many electric bike companies selling online do not have any local support or access to parts in case anything were to break. We truly appreciate your time and consideration when purchasing from us as we are aware there are many other companies you can buy from. However, we will do everything in our power to not only exceed your expectations, but also guarantee to have the best prices around.